Phone Scam Reported, Caller Identified himself as a Microsoft Windows Employee

Rochester Officers were called to a home on North Walnut Street earlier this week to take a report of an alleged phone scam.

The complainant told the responding officer that a male caller contacted her and claimed that he worked for Microsoft Windows. The caller told the complainant that a virus was detected on their machine and he began requesting personal information from the complainant. The complainant, suspicious of the caller, refused to disclose any information. After hanging up the phone, the complainant contacted Microsoft and was told that the man did not work for the company. Microsoft also told the complainant that they would never contact their customers and ask for personal information.

This was the second reported phone scam this week that Rochester Officers responded to. Building awareness by sharing this information with friends and family could prevent them from becoming the victim of similar scams. If you believe that you have been the victim of a scam, please contact your local law enforcement agency. To report a similar incident within the Village of Rochester, the officer on duty can be reached at 381-8351. Please dial 911 in case of an emergency.